Returns Policy
Return Eligibility
We accept returns on items that are unused, unopened, and in their original packaging within 30 days of purchase. To initiate a return, please contact us at support@hbadeals.com with your order number and reason for return.
Non-Returnable Items
The following items are not eligible for return:
- Opened or used products
- Items marked as final sale
- Customized or personalized items
Return Process
- Contact our customer service team at support@hbadeals.com to request a return authorization.
- Once approved, you will receive instructions on how to return your item.
- Pack the item securely and include your order number and return authorization.
- Ship the item to the address provided in the return instructions.
Refunds
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-10 business days.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. In such cases, we will cover the return shipping expenses.
Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.
Contact Us
If you have any questions about our Returns Policy, please contact us at support@hbadeals.com.